For assistance, please submit a request.
You can also reach us via the chat below, email data.services@nyu.edu, or join Discord server.
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Bobst Library, 5th floor
Mondays: 12pm - 5pm
Tuesdays: 12pm - 5pm
Wednesdays: 12pm - 5pm
Thursdays: 12pm - 5pm
Fridays: 12pm - 5pm
Data Services offers consultations, teaching, and support for data, learning, analysis, and research. Our staff strives to provide quality advice, information, and support for those working with our supported software platforms, finding and interpreting data, and implement practices for data management and reproducibility. The following expectations are intended to prepare patrons and students to interact with our services productively.
Expectations for Scheduled Consultations
Expectations for Receiving Desk Encounter or Virtual Help
The Data Services lab on the 5th floor of Bobst and our chat services are staffed with consultants who are able to provide assistance with data-related questions or challenges. In cases where chat or desk assistance becomes more complicated or involved, our consultants will instruct you to fill out a consultation request and reserve a dedicated time to work in greater depth.
Statement on Repeat Consultations
Current members of the NYU community, which includes students, faculty, and staff, are not limited in the number of times they can schedule consultations or receive virtual or on-the-spot help. However, the Data Services team supports students and researchers from across the entire NYU community and addresses many competing demands on our time and expertise. While we strive to assist patrons in overcoming data challenges and obstacles in their research, should the number of requests from a patron be deemed excessive or burdensome to our staff, we may refer patrons to consult with their instructor, advisor, academic department, or outside tutoring service, for further assistance.
Many of the specific teams and service areas within Data Services have expectations that are more specific to the guidelines addressed here. See:
We maintain records of our appointment requests for planning and outreach purposes and may contact you in the future as part of our ongoing service planning/assessment.