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Accessibility at NYU Libraries

Guide to support academic accommodations and accessibility at NYU Libraries.

Value of Accessible Communications

The Ontario Council of University Libraries has an excellent toolkit on communication accessibility.  They state:

Accessible communication benefits all audiences by making information clear, direct and easy to understand. It takes into consideration the various barriers to accessing information, and provides opportunities for feedback.

Libraries communicate with users in a variety of ways, including in person, through printed materials, and via online spaces such as websites and social media. Providing clear and concise information, targeted to a particular audience, is important to ensure that all users have equal access to information. Although the vehicle for this information may change, the message is the same.

What types of library communications?

Libraries should aim to have all communications be accessible, including:

  • Interpersonal communications
  • Public documents
  • Websites and online tools and/or services
  • Event invitations and session registration
  • Presentations
  • Videos
  • Guided tutorials
  • Online tests and surveys
  • Online Learning Management Systems
  • Billing and receipts
  • Telephone services
  • Social media