For assistance, reach out by chat below or submit a request
We can be reached by email at email@example.com
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Chat Service Staffed Hours: Fall 2020
Mondays: 12pm - 6pm
Tuesdays: 12pm - 6pm
Wednesdays: 12pm - 6pm
Thursdays: 12pm - 6pm
Fridays: 12pm - 6pm
Data Services provides services for NYU patrons using NYU Qualtrics a tool for creating and analyzing web-based surveys for research, teaching, and administrative needs. Qualtrics is available to NYU faculty, staff, and students as part of a university-wide license that is managed and supported by NYU Data Services.
The best way to request an individual consultation is via our appointment form, which will ensure that the appropriate consultant can meet with you at the time you requested.
You may also send us your questions via email at firstname.lastname@example.org. Most e-mails will be answered within one business day (messages received on Friday will not be answered until Monday).
Our role is to facilitate the technical aspects of your your survey design and research needs. We can assist you with issues that you may encounter with respect to the practicalities of digital survey design (survey logics, survey flow, distributions, capturing and using embedded data, etc.)
In addition to providing regularly scheduled software-specific tutorials, we can also help instructors by providing classroom presentations to introduce Qualtrics for survey design.
Our role is to assist you with your survey, rather than to conduct/ build your survey for you. It is the researcher's responsibility to ensure that the research design is justified and appropriate for the discipline at hand.
Tutoring and general inquiries about methodology and survey topics
Step-by-step assistance with homework assignments
Assistance with projects of commercial nature or those involving classified information, non-disclosure agreements, related to or likely to be involved in litigation, etc.