NYU Libraries Catalog Features

I’m conducting a search from library.nyu.edu, and the catalog turned up blank. What happened?

Answer: Please clear your browser cache and cookies, and it should work again.

I’m a non-NYU student and I’m trying to login using “Other Borrowers” and it’s not working. Why?

Answer: If you are a consortium user (e.g., Cooper Union, The New School, NYSID) please use your own institution’s library website and login. You can still view and request NYU materials from there. 

I’m an NYU-affiliated user and I’m getting an error logging in. What should I do?

Answer: If you've cleared your cache and are still unable to log in and you get an error message that says...

• “The login process has failed", mail lib-access-help@nyu.edu, they'll be able to help you with your library account.

• "Sorry but the page you've been looking for can't be found / Please Contact your Library Support or Ex Libris HUB for additional information", please report it via our catalog feedback form using the "Report an error or bug" option. Be sure to include your contact details so someone from our team will reach out to you.