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Bloomberg Guide

Learn how to access and use Bloomberg at NYU Libraries.

One-on-One Support via Bloomberg

Do you have detailed questions about Bloomberg's functionality, specific commands, how to accomplish tasks, or the underlying data? Are you trying to confirm if Bloomberg has the data you need? Contact Bloomberg's customer support specialists by email or phone.

Email: After logging into the terminal, tap the "Help" (F1) key twice to bring up the interface, then click "Contact Help Desk" or "Live Help" to enter the email interface. Be sure to use your NYU email address. Support's response will be sent to your email (not to the terminal) typically within one business day.

Phone: Talk with a Bloomberg support specialist in real time:

  • US East Coast: 212-318-2000
  • US West Coast: 415-912-2960
  • Shanghai: +86-21-6104-3000
  • Abu Dhabi: +971-4-364-1000
  • "We Will Call You": Request telephone support in English, Japanese, French, German, Spanish, Portuguese, Italian, Korean, Russian, Cantonese, or Mandarin. To access this option, log out using the LOGI <GO> command, then click the "Contact Us" link on the login page.

Support Documentation

Screenshot of the BPS interface.HELP Command and Key: Press the Help (F1) key on the keyboard when viewing any page to open context-specific documentation. HELP will explain the contents of the page you're viewing.

Guides and Cheat Sheets in the Bloomberg Resource Center: PDF guides and "cheat sheets" that describe Bloomberg's commands by grouping them topically can be found using the BPS command. Use the amber search box to search across these documents. The Bloomberg Resource Center is perfect for new users who are trying to understand which commands may help them in their analysis and expert users who want to take full advantage of all the system has to offer. You can also search across documentation using the DOCS command.

Excel API and BQL Documentation:

  • In Excel's main menu bar, click on "Bloomberg" and then "Help" to see API support materials.
  • In the Excel ribbon, click "BQL Builder". 
  • In the terminal software, use the DAPI command to view all API support materials and the BQLX command to view all Bloomberg Query Language support materials.