Data Services : Consultations & Help

For assistance, reach out by chat below or submit a request

We can be reached by email at data.services@nyu.edu

Join our Discord server

If you've met with us before, tell us how we're doing

Service Desk and Chat


Staffed Hours: Fall 2023
     Mondays:     12pm - 5pm
   Tuesdays:    12pm - 5pm
   Wednesdays:  12pm - 5pm
   Thursdays:   12pm - 5pm
   Fridays:     12pm - 5pm

Please refer to our consultation guidelines for an overview of our services and service expectations.

Chat with Us

• Get an answer to quick questions using our Ask-a-Librarian chat service (accessible via the chat box in the bottom left of all Data Services pages) during our open desk hours.

Join Our Ask-Data-Services Community on Discord

• Sign up to join our Discord server.

Attend a Class

• Want to learn a new software, or advance your skills with a tool you've been learning? Visit our classes page to find an upcoming tutorial.

Ask a Question or Make an Appointment

• For answers by email or to set up a consultation,  use our request form. Response times typically range from a few hours up to 24 hours. More involved responses may take 2-3 days.

Request Software or Request a Tutorial

• To request an embedded tutorial for your course, use our request form below.