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Data Services : Consultations & Help

NYU Libraries and IT support for quantitative, qualitative, GIS, and research data management

**ArcMap Tools Issue**

There is a tools/extensions issue with ArcMap on the Data Services workstations in Bobst and the Virtual Computer Lab. You can manually activate the extensions and the tools by following the instructions found on this ArcGIS resource page. We are actively working to resolve this issue and will share more information once it is available.

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For assistance, reach out by chat below or submit a request

We can be reached by email at

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If you've met with us before, tell us how we're doing

Service Desk and Chat

Staffed Hours: Spring 2023
   Mondays:        12pm - 5pm
   Tuesdays:       12pm - 5pm
   Wednesdays: 12pm - 5pm
   Thursdays:     12pm - 5pm
   Fridays:          12pm - 5pm

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Please refer to our consultation guidelines for an overview of our services and service expectations.

Chat with Us

  • Get an answer to quick questions using our Ask-a-Librarian chat service (accessible via the chat box in the bottom left of all Data Services pages) during our open desk hours.

Join Our Ask-Data-Services Community on Discord

Attend a Class

  • Want to learn a new software, or advance your skills with a tool you've been learning? Visit our classes page to find an upcoming tutorial.

Ask a Question or Make an Appointment

  • For answers by email or to set up a consultation,  use our request form. Response times typically range from a few hours up to 24 hours. More involved responses may take 2-3 days.

Request Software or Request a Tutorial